1. General Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund or return within 2 days of the purchase date, subject to the conditions below.
2. Conditions for Returns
To be eligible for a return or refund:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- Proof of purchase (receipt or order number) is required.
3. Non-Returnable Items
Certain items may not be eligible for return, including:
- Perishable goods.
- Gift cards.
- Downloadable software or digital products.
- Health and personal care items that have been opened or used due to hygiene reasons.
4. Refund Process
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Number] business days.
5. Late or Missing Refunds
If you haven’t received a refund yet, please:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and still have not received your refund, please contact us.
6. Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item sent).
7. Contact Us
For any questions regarding our refund and return policy, please contact us at:
Email: info@vyvansepills.com
